Job Type: Fixed Term Contract (12 months), Full-Time
Salary: £30,180 - £33,120 per annum, inclusive of Inner London weighting
The Barbican Centre is London's Creative Catalyst for arts, curiosity and enterprise.
We are an international arts, conference and education centre that present artistic experiences across music, theatre, dance, visual arts, and cinema that variously entertain, enable, enrich and educate our many audiences and participants. Our intention is to be a 21st century international Art Centre that champions equity and opportunity and explores new approaches to arts by sparking creative possibilities and transformation for artists, audiences, and communities. Barbican is a place to be and a place where everyone is welcome.
A world-class arts and learning organisation, the Barbican pushes the boundaries of all major art forms including dance, film, music, theatre, and visual arts. Open 362 days a year, the Barbican, Europe’s leading multi-arts and learning centre, presents an unparalleled variety of performing and visual arts of world class calibre, as well as hosting extensive commercial, and outreach activity.
About the role
The Audience Experience Department areas of operation include Venue and Foyers Management, Box Office, Access and Licensing and ownership of the foyers experience.
We have an exciting opportunity for an Assistant Venue Manager to join our Operations Management team who are responsible for delivering an outstanding audience experience across all performance venues in the Barbican and beyond.
Working on an events-based rota, you will be an integral part of the team that ensures the delivery of an excellent audience experience in a safe environment for the many varied audiences the Barbican welcomes through its doors. You will support our Venue Managers to drive the vision for each venue, in particular the customer experience as delivered by the host team as well as delivering sales targets. The Barbican venues that you would support include our Concert Hall, Theatre, Cinema, Foyers as well as offsite events.
As an organised, efficient and proactive individual with demonstrable supervisory experience within a customer service and sales environment, you will excel under front line pressure. With your positive and flexible approach, you will enjoy a fast-paced, busy and exciting environment where teamwork is the key to success. You will need to have experience of large-scale audience management, and knowledge of fire systems and experience of implementing evacuations as you will be a key player in the delivery of the Barbican’s fire management procedures.
With your positive and flexible approach, you will enjoy a fast-paced working environment where teamwork is key.
To view the full Job Description and Person Specification, please see the ‘Job Information Pack’.
We offer a wide range of staff benefits including a great pension scheme, season ticket, cycle to work scheme, free access to museums and galleries, discounts on retail, healthcare and on-site cafes and restaurants. You will have access to Employee Assistance Programme, trained Mental Health First aiders and City of London staff networks.
