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Assistant Retail Operations Manager

Barbican Centre

Job type: Permanent (23 Hours Per Week)
Starting salary: £30,180 per annum (pro rata) inclusive of London Weighting

Hours are on a shift pattern worked Monday to Sunday
Shift patterns may vary, and we are open to flexibility with hours

We present an unparalleled variety of performing and visual arts, as well as hosting extensive commercial activity. We're looking for a highly motivated and talented individual to join the Retail team as an Assistant Retail Operations Manager.

Our shops offer the best design-led gifts, inspired by our artistic programme and dynamic architecture. We invest in the designers of today and tomorrow, creating bespoke products and new ranges. We showcase the talents of UK manufacturing, design and publishing.

Through our activities we hope to help build young businesses, nurture and mentor graduate design talent and create a platform for enterprise and cultural entrepreneurialism. We buy British where possible and collaborate with environmentally and socially responsible companies. Our two shops – The Art Gallery Shop on Level 3 and The Barbican Shop on Level G – regularly refresh their ranges and purchases made at the shops directly support our arts and learning activities.

In this role, you'll provide support to the Retail team in achieving sales targets by effectively managing the day to day, operational aspects of our retail spaces, ensuring an excellent visitor experience and providing excellent customer service.

The ideal candidate will need to have relevant retail experience at a supervisory or assistant manager level, particularly within a busy and sometimes pressured environment. You'll be skilled at communicating with a variety of people at all levels and be solution focused.  As someone who is always able to provide a high level of customer service, you'll also be coaching others in the team to achieve this standard.  We're looking for a team player who has the ability to work on their own initiative and are able to make day to day operational decisions.

The role requires experience of visual merchandising and working with EPoS, preferably in a retail environment.  You'll have good IT skills, ideally with experience of using Microsoft Office. You'll be self-motivated and flexible in your availability and approach to work.

Key Info

Starting Salary: £30,180 per annum (pro rata)

Contract Type: Permanent

Closing Date: 23:55 Sun 10 Nov, 2024

Job Information Pack
Job Information Pack PDF 208.09 kb

How to apply

If you're ready to be part of an exciting and growing team, please apply now by clicking the apply online button.

Applications close: 23:55, Sun 10 Nov 2024

Please note that late applications will not be accepted.

The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme ensure that our pay and reward practices are competitive and equitable across the whole organisation – and is committed to regularly benchmarking and reviewing pay against external sectors.

As part of our commitment to increasing the diversity of staff within the Barbican we are particularly keen to encourage applications from people from groups that are currently underrepresented, including people from the Global Majority* and D/deaf and disabled people. We want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. Please contact us if you require reasonable adjustments as part of the application process.

*Global Majority is a collective term that refers to people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or, have been racialised as 'ethnic minorities'.